PRIVACY POLICY

Krasper Technologies L.L.C.-FZ ("Krasper AI", "we", "us", or "our") is the data controller responsible for your personal data.

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Inquiry Details: Service interests, project requirements, budget range
• Communication Data: Messages sent through our contact form
• Technical Data: IP address, browser type, device information (collected automatically)

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data.

We process your personal data for the following purposes:

• To respond to your inquiries and provide requested services
• To communicate with you about projects and proposals
• To improve our website and services
• To comply with legal obligations under UAE law
• To protect our legitimate business interests

Under the UAE Personal Data Protection Law (PDPL), we process your data based on:

• Consent: When you submit a contact form, you consent to our processing of your data
• Contractual Necessity: To perform services you have requested
• Legitimate Interest: For business operations and improving our services
• Legal Obligation: To comply with UAE laws and regulations

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Inquiries: 3 years from last communication
• Client Project Data: Duration of engagement plus 7 years (legal requirement)
• Technical Logs: 12 months

After the retention period, data is securely deleted or anonymized.

Under the UAE PDPL, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission
• Secure server infrastructure with access controls
• Regular security assessments and updates
• Staff training on data protection practices

We do not sell your personal data. We may share your data with:

• Service Providers: Hosting, email, and IT service providers who process data on our behalf
• Legal Authorities: When required by UAE law or legal proceedings
• Business Partners: Only with your explicit consent for project collaboration

Any international data transfers are conducted in compliance with UAE PDPL requirements, ensuring adequate protection measures are in place.

Our website uses essential cookies necessary for the website to function. We do not use tracking cookies or third-party analytics that collect personal data without consent.

If we implement analytics in the future, we will update this policy and request your consent.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

For significant changes, we will provide prominent notice on our website.

If you have any questions about this Privacy Policy or our data practices, please contact us: